Deliver awesome customer service, or go out of business. Is it really that important? Yes!!…
One night while having dinner with Doc Rivers, the head coach of the Los Angeles…
Innovation today in medicine and health care is deeply rooted in the creative genius of…
MEDICINE STRIVES TO BALANCE TECHNOLOGY AND PERSONALIZED CARE Physicians and medical professionals are increasingly employing…
“Increasing customer retention rates by 5% increases profits by 25% to 95%.” — Harvard Business…
Back in late 2013, I wrote an article for this magazine speculating on the impact…
Effective January 1, 2015, all LLCs operating in Florida are governed under new rules detailed…
TAO Connect is a seven-week online program that helps improve treatment outcomes for patients with…
In his State of the City address on January 28, Gainesville Mayor Ed Braddy vowed…
Now that the first quarter of 2015 is coming to a close, I’m ready to…
