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E.Q. How-To: Decoding Emotional Intelligence and Human Behavior

E.Q. How-To: Decoding Emotional Intelligence and Human Behavior

E.Q. How-To

Decoding Emotional Intelligence and Human Behavior 

By Laureen Young 

Emotional intelligence, or EQ, is the ability to understand and manage emotions, both in oneself and others. It involves perceiving feelings, controlling reactions and utilizing this awareness to navigate social interactions effectively. 

EQ fosters empathy. It enhances communication and promotes better decision-making. It is the secret sauce for navigating emotions, building connections and mastering success.  


Core Elements of Emotional Intelligence 
  Self  Others 
Awareness  Self-awareness  Social Awareness 
Action  Self-regulation  Relationship Management 



The ability to recognize and understand one’s own thoughts, feelings and emotions, as well as understanding their effect on others. 

See Also

  • Emotional self-awareness 

The ability to manage one’s own emotions in positive ways to relieve stress, communicate effectively, achieve goals and overcome challenges. 

  • Self-control 
  • Adaptability 
  • Motivation 
  • Positive outlook 
Social Awareness

The ability to understand how another person is feeling, empathize with them and adopt a different perspective on a situation. 

  • Empathy 
  • Group awareness 
Relationship Management

the ability to build and maintain healthy relationships with others, connect with those who have different perspectives, work well in teams and defuse conflict. 

  • Influence/Coach/Mentor 
  • Conflict Resolution 
  • Teamwork 
  • Inspirational Leadership 

Ways to Boost Emotional Intelligence 

  • Keep a journal 
  • Recognize emotional triggers 
  • Evaluate personal motivations 
  • Practice “feeling-predictions” 
  • Stick to a schedule 
  • Eat well 
  • Combat negative feelings with time spent outside 
  • Try breathing exercises or morning meditations 
Social Awareness 
  • Take a break from social media and make phone calls instead 
  • Take time to learn about other cultures 
  • Ask questions about others’ feelings and… 
  • LISTEN. Ask follow-up questions when others are sharing  
Relationship Management 
  • Set an intention each day for one easy way to build/enhance a relationship 
  • Remember to have an intentional tone of voice  
  • Once a week, adopt a “no negative comments day” 
  • Celebrate the success of others 

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